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It is normal for new carpets to shed a small amount of loose fiber initially; we recommend regular vacuuming, and the shedding will naturally decrease after a period of use.
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Vacuum regularly to keep the surface clean; for localized stains, gently wipe with a damp cloth and a neutral detergent. Most products are suitable for machine washing or professional dry cleaning.
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Yes. WANGJUN offers fully customizable options for dimensions, patterns, and materials; please confirm your specific requirements with our sales team before placing an order.
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WANGJUN carpets feature anti-slip properties; the non-slip backing effectively reduces the risk of slipping, making them suitable for use in homes, hotels, and various other settings.
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Please contact our customer service team via the Alibaba platform, providing your order number along with a description of the issue and photos; we will address your request within 24 hours.